Frequently Asked Questions

Everything you need to know about your journey to glowing skin.

Are Skin Secrets products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We recommend checking the full ingredient list on each product page if you have known allergies.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

Do you test your products on animals?

Absolutely not. Skin Secrets is a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the content remains.

How can I track my package?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are your products vegan?

The majority of our product line is vegan. You can find a 'Vegan' badge on the product descriptions of all eligible items. We are currently working toward making our entire collection 100% vegan.